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Returns & Exchanges
Due to the perishable nature of our food products, we cannot accept returns on candy. However, if your order is damaged or incorrect, we are committed to making it right.
Return Process
- 1.Contact Support
Email our customer service team within 48 hours of delivery with your order number.
- 2.Provide Documentation
Include photos of the damaged packaging or incorrect items received.
- 3.Internal Review
Our team will review your claim and process a replacement or credit within 3 business days.
- 4.Resolution
Upon approval, a replacement shipment will be dispatched or a refund will be issued to your original payment method.